PICK UP DETAILS

We always recommend customers to have the product delivered to them instead of arranging a pick up due to the fact that :

a. an average portable air conditioner package is usually 80-90 LBS and moving that package around and getting it in and out of your car can be a painstaking experience.

b. if you drop the package and damage the unit, you will risk your investment and loose the warranty. The problem is no company can be responsible for damaged product if damaged or dropped by you. But if we delivered and worst case scenerio the package was delivered damaged our warranty and insurance covers that and you get a BRAND NEW PRODUCT FREE RIGHT AWAY.

C. Moreover, if you are that close to our warehouse for pick up you would receive the package in one business day anyways.

But if you still decide to pick up the product, you can either call us or send us the below email for faster response.

You can pick up the air conditioner or air coolers from our New Jersey and California warehouse. In New Jersey our warehouse is in Carlstadt city and in California our warehouse is in City Of Industry. All Sunpentown brands are available from City Of Industry warehouse and all Amcor products are available from Carlstadt warehouse.

You can pick up the product same day you place the order. We will first take your order over the phone and then we will issue you a pick up number. You can then go to our warehouse for pick up the same or next day, whenever convinient for you before 5:00 PM. Under some circumstances pick up can also be arranged between 5-6 p.m also.

PLEASE SEND ACCURATE INFORMATION FOR FASTER RESPONSE